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Faqs

All Categories

  • All Categories
  • Sanitized Fruits
  • Sanitized Vegetables
  • Fresh Fruits
  • Fresh Vegetables
  • Import Vegetables
  • Leaves
  • Mixed Fruits
  • Mixed vegetables
  • Fruit Salads
  • Vegetable salads
  • Mixed salads

FAQ's

How to register on hellofresh?

Please click “My Account” on Top-right corner and choose Register option or please click here . Enter your details and click on Continue

 

How to login on hellofresh?

Please click “My Account” on Top-right corner and choose Login option or please click here . Enter your login details and click on Login

 

Forgot Password

Please click “My Account” on Top-right corner and choose Login option. Under password option you can find, forgotten password, please click and enter your email id to rest password. Or please click here .

 

Is there Minimum order?

Yes. Minimum order across hellofresh is 70SR to proceed for checkout. No minimum order on a single Product.

 

How to Add Products to cart

On every product, you can find Three options: Add to Wishlist, Compare this Product and Add to Cart. Click on the basket icon and product gets added to cart

 

How to update or products from cart

Click View cart option from Cart button on Top Right. On the cart page, you can see the chosen products, you can update quantity or by “x” button, product gets deleted from cart.

 

How to return order

Click on this link to return your order- https://hellofresh.com.sa/index.php?route=account/return/add . Please fill in all details or simply login for autofill. Once return order is received, a Hellofresh executive will get in touch.

 

How to place order on hellofresh

Method 1: Add all products you wish to buy to Cart and click view cart or checkout. You will be asked to Register or login. If you’re already a Hellofresh customer, please login and proceed to order payment or Register a New Account.

Method 2: Add all products you wish to buy to Cart and click view cart or checkout. You can choose Guest checkout if you do not wish to Register. Please fill all forms and proceed to checkout.

 

For any further queries, please reach us at support@hellofresh.com.sa


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